Terms & Conditions

 

All tickets to in-studio sessions (including gift vouchers)

48 hours notice is required to change or cancel your attendance. If you are not able to attend you ticket is transferrable to another person without the need for permission from The Sweet Fine Artist Studio. Ensure the person is able to quote your order number and name on booking upon arrival.

Depending on circumstances and/or our availability, we may be able to offer one reschedule per person.

No refund or credit applies for cancellation of bookings made within 48 hours of the session commencing.

No show will result in no refund or credit.

No extra/other people are allowed to enter the studio during the activity other than what has been paid for or agreed to by a member of The Sweet Fine Artist Studio.

Age restriction is 16+ and must be accompanied by an adult.

No food or beverages will be supplied by The Sweet Fine Artist Studio (exception: grazing box orders).

     

    Private Function Bookings (in-studio)

    To secure your booking date we require a non-refundable deposit to be paid which is equal to 5 x tickets at the chosen activity ticket price.

    If date of private function is within 14 days of the request, 100% of payment is required or a minimum amount equal to 10 x attendees. Extra persons can be added 1 business day beforehand.

    If your chosen event date is a Sunday, a surcharge of $70 may apply.

    Payment of final invoice is due 14 days prior to your event. 

    72 hours notice is required for any cancellations of attendees in your group. Providing less than this notice will result no credit or refund.

    Prior to 72 hours notice, a credit note/voucher will be held with The Sweet Fine Artist Studio for 6 months if you advise us of any change of mind/members of your party that are no longer able to attend.

    No show of entire group and/or attendee/s will result in no refund or credit.

    Additional people are not permitted to enter the studio during the activity other than what has been paid for or agreed to by a member of The Sweet Fine Artist Studio.

    The Sweet Fine Artist Studio reserves the right to cancel a private function if payments are not received within the specified times as stated above.

    The Sweet Fine Artist Studio reserves the right to retain the paid deposit of a booking if the final payment is not received 14 days prior to the event date.

    Cancellations:

      • 60+ days prior = deposit refunded.
      • 14-60 days prior = deposit forfeited and held as credit for 6 months.
      • 14 days or less prior = deposit forfeited and no credit held.

     

    Private Functions (off site)

    All mobile private functions are quoted on request but does include the following.

    Travel costs: $50 initial flat rate which includes the first 10km’s from Mermaid Beach.

    $25 for every 10km’s from Mermaid Beach (on top of flat rate).

    Deposit amount is equal to 5 x people (pricing is based on the chosen activity) which is non-refundable but will count toward your final invoice.

    No food or beverages will be supplied by The Sweet Fine Artist Studio.

    No extra people are permitted to participate in the activity other than what has been paid for or agreed to by a member of The Sweet Fine Artist Studio.

    If date of booking is within 14 days of the initial request, payment is to be made in full to reserve event.

    If your chosen event date is a Sunday, a surcharge of $70 will apply.

    The Sweet Fine Artist Studio reserves the right to cancel a private function if payments are not received within the specified times as stated above.

    The Sweet Fine Artist Studio reserves the right to retain all payments received if the final payment is not recieved 14 days prior to the event date.

    Cancellations:

      • 60+ days prior = deposit refunded.
      • 14-60 days prior = deposit forfeited and held as credit for 6 months.
      • 14 days or less prior = deposit forfeited and no credit held.

     

    Grazing Box Information and Terms & Condtions

    • Graze for Daise is a registered business in Australia, operating under the ABN: 78 367 864 840.
    • Graze for Daise will offer free delivery for all orders to The Sweet Fine Artist Studio location only.
    • Graze for Daise will do our best to ensure that your product/s arrive at or before arranged time, however, please allow time as incidents out of our control may occur.
    • Graze for Daise holds the right to cancel orders if unforeseen emergency circumstances arise.
    • Cancellations of Saturday public class grazing box options will result in no refund unless 48 hours notice is provided to The Sweet Fine Artist Studio.
    • Corporate or private function bookings that are cancelled with more than 48 hours notice will receive a full refund - please allow 24 hours for this to be processed.
    • Corporate or private function cancellations within 48 - 24 hours will result in 50% refund - please allow 24 hours for this to be processed.
    • Corporate or private function cancellations within 24 hours or less will result in full amount paid to be retained by Graze for Daise (no credit or refund).
    • Once grazing boxes are delivered please ensure they are kept chilled until time of event.
    • Once grazing boxes are delivered, Graze for Daise is no longer responsible for the food safety and it is required of the client to ensure full responsibility of food safety is taken and ensuring the food is not exposed to sunlight or left out for longer than a 2-4 hour period.
    • Leftover food should be discarded.
    • The Sweet Fine Artist Studio are required to provide in writing any food allergies or intolerances in advance of food preparation. This information is collected from the booking holder at the time of booking via the mandatory field in the booking form on The Sweet Fine Artist Studio's website. It is the responsibility of the booking holder to provide accurate and complete information with regard to food allergies or intolerances.
    • Whilst we can label all of our products with any allergen advice, Graze for Daise grazing boxes are not prepared in an allergen-free environment and may contain traces of nuts, dairy, gluten and soy products. We cannot guarantee that our products are allergen free as there is a high risk of cross-contamination. We do advise clients with an allergy to refrain from, or take extra caution from consuming our products.
    • Graze for Daise hold the right to add or remove any terms and conditions, however, current terms and conditions at your time of booking will remain the same.