Terms & Conditions

All tickets to in-studio sessions (including gift vouchers)

48 hours notice is required to change or cancel your attendance. If you are not able to attend you ticket is transferrable to another person without the need for permission from The Sweet Fine Artist Studio. Ensure the person is able to quote your order number and name on booking upon arrival.

Depending on circumstances and/or our availability, we may be able to offer one reschedule per person.

No refund or credit applies for cancellation of bookings made within 48 hours of the session commencing.

No show will result in no refund or credit.

No extra/other people are allowed to enter the studio during the activity other than what has been paid for or agreed to by a member of The Sweet Fine Artist Studio.

Age restriction is 16+ and must be accompanied by an adult.

No food or beverages will be supplied by The Sweet Fine Artist Studio (exception: grazing box orders).

     

    Private Function Bookings (in-studio)

    To secure your booking date we require a deposit to be paid which is equal to 5 x tickets at the chosen activity ticket price.

    If date of private function is within 14 days of the request, 100% of payment is required or a minimum amount equal to 10 x attendees. Extra persons can be added 1 business day beforehand.

    If your chosen event date is a Sunday, a surcharge of $70 may apply.

    Payment of final invoice is due 14 days prior to your event. 

    72 hours notice is required for any cancellations of attendees in your group. Providing less than this notice will result no credit or refund.

    Prior to 72 hours notice, a credit note/voucher will be held with The Sweet Fine Artist Studio for 6 months if you advise us of any change of mind/members of your party that are no longer able to attend.

    No show of entire group and/or attendee/s will result in no refund or credit.

    Additional people are not permitted to enter the studio during the activity other than what has been paid for or agreed to by a member of The Sweet Fine Artist Studio.

    The Sweet Fine Artist Studio reserves the right to cancel a private function if payments are not received within the specified times as stated above.

    The Sweet Fine Artist Studio reserves the right to retain the paid deposit of a booking if the final payment is not received 14 days prior to the event date.

    Cancellations:

      • 60+ days prior = deposit refunded.
      • 14-60 days prior = deposit forfeited and held as credit for 6 months.
      • 14 days or less prior = deposit forfeited and no credit held.

     

    Private Functions (off site)

    All mobile private functions are quoted on request but does include the following.

    Travel costs: $50 initial flat rate which includes the first 10km’s from Mermaid Beach.

    $25 for every 10km’s from Mermaid Beach (on top of flat rate).

    Deposit amount is equal to 5 x people (pricing is based on the chosen activity) which is non-refundable but will count toward your final invoice.

    No food or beverages will be supplied by The Sweet Fine Artist Studio.

    No extra people are permitted to participate in the activity other than what has been paid for or agreed to by a member of The Sweet Fine Artist Studio.

    If date of booking is within 14 days of the initial request, payment is to be made in full to reserve event.

    If your chosen event date is a Sunday, a surcharge of $70 will apply.

    The Sweet Fine Artist Studio reserves the right to cancel a private function if payments are not received within the specified times as stated above.

    The Sweet Fine Artist Studio reserves the right to retain all payments received if the final payment is not recieved 14 days prior to the event date.

    Cancellations:

      • 60+ days prior = deposit refunded.
      • 14-60 days prior = deposit forfeited and held as credit for 6 months.
      • 14 days or less prior = deposit forfeited and no credit held.